Contact Us
Have a question about JanvAI's AI design tools? Need help with your subscription, credits, or generated designs? Our support team is here to help — typically within 24 hours on business days.
Send us a message
Email Support
support@janvai.com
Response within 24 hours on business days
Phone
+1 (555) 123-4567
Live Chat
Available 9am–6pm EST, Monday to Friday
Common Questions
Credits & billing: For questions about credits, subscription plans, or invoices, include your account email in your message.
Generated designs: If a design didn't turn out as expected, share the image and the style you selected — we'll help troubleshoot.
Technical issues: Describe the problem, your browser, and the steps to reproduce it. Screenshots are always helpful.